How long does it take to speak to a person?

Adrian D. 5734

I'm trying to get a hold of someone to get a refund. How long does it usually take to get a response from FIZZ?

Johanne M. #358

It depend how many personne are on list before you.

M T. #338

It varies from one day to another. It's unpredictable.

Anthony I. #889

varies heavily based on the amount of people in the chat queue.

Anne H. #1344

Put 2 weeks will be a safe bet

Kenny L. #23

Try to get on early during the day when most folks are at work.

IsE

If it is after 6pm at the weekend on FB, it takes around 20 hours.

JROCK

Not sure about everyone else, but the speed to talk to an agent has greatly improved! I wonder if it's just me! It took me less than 2 min to connect.