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Can't apply upgrade ?

I read some people had a problem adding the upgrades, well I'm having the same problem.
When I choose my upgrade, the place where its suppose to go just shakes with nothing going there. I tried multiple times and did not work (also tried going incognito and waiting 2-3 days )
Account is new (3 days) and still not working. Anyone has a hint of what It can be ?


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