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Network Congestion - Food for thought

According to Fizz, today's outage is caused by network congestion

Official statement: Friday December 7th, 11:45

We confirm that the heavy traffic on our network is the reason why some Fizz members cannot make/receive calls or texts. Our team is working to address the situation.


Friday December 7th, 10:45

We noticed heavy traffic on our network, which would explain why some members cannot make/receive calls or send/receive texts. We’re currently investigating to pinpoint the cause as soon as possible."


Why is this only happening to Fizz? My understanding is that Fizz uses the Videotron Network and therefore if network congestion was the real issue shouldn't Videotron customers also be expirenceing outtages?


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