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$25 plus taxes just for a call-out function? Are you kidding me Fizz?

I activated my SIM card 24 hours ago with a $25/month plan, 1G data, unlimited messages, unlimited calls in Canada. However, until now, I can only call out, nobody can call me in and all the callers reached my previous VM with Fido because I paid this month to Fido. I cannot text any message out or receive any texts. Data does not work at all so I lose my access to Internet or any Apps. What on earth is Fizz providing to customer? Unlimited call outs only at @25/month? Can I get my refund for this useless SIM card and my first payment of over $30?

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