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My Mobile
Archives for June 2020
Discussion List
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Alexa in car?Can Fizz allow calls from Alexa in car?Answered ✓ Closed lucasjobin 1 view 4 comments 15 points Most recent by SorryNeverAgainFIZZ My Mobile
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I have 5x500mo of data to give out has a gift, anybody need ?Hi, I am trying to gain the Data Gift Badge so I would like to offer 5x500mo to new members. If you…
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Why does my voicemail pin work one day and not the next?It logs in one day fine and the next is says the password is not right.Answered ✓ Closed Kevin K. #25436 1 view 6 comments 18 points Most recent by SorryNeverAgainFIZZ My Mobile
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Monthly payment details?I want to buy a Fizz sim card but I wanted to know if the monthly payment will be deducted automati…
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Could somebody Explain to me why I cannot modify my current Mobile Plan ?Hi !! I am trying to modify my current mobile plan to save money but I cannot do it because there i…
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Wifi calling?Any chance we could get Wifi VOLTE calling on Android? It would be very practical when I'm in an ar…
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Samsung SM-B780W *Rugby 4" compatible?i can't seem to find this phone on any lists. Does anyone know if it is compatible?Answered ✓ Closed Chantal M. #25371 2 views 5 comments 12 points Most recent by Stanley M. My Mobile
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a plan to changei want to change my plan and my new period will start tomorrow
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change a planurgent. I need to change now.
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How to call my friend in calgary?Hi everybody! I am in Montreal and would like to call my friend in Calgary. My plans includes unlim…
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Please Fizz refund the sim card i didnt receive. I already got a mobile plan now .If you could refund me or either reduce it on my next mobile/internet billing please.
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SMS add-on expiring?Why SMS add-on expires? This does not make sense for me as a customer! I bought 200 a package of 20…Question Closed Denis K. #20674 11 views 0 comments 9 points Most recent by Denis K. #20674 My Mobile
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Can you refund the fizz order i already did ? Fizz charged me and told me there was a bug and my ordYes ive spoken to Fizz support before they told me my order didnt appear anywhere due to an apparen…
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How to defer Payment?Hi there, Due to COVID-19 I am struggling financially and was hoping to defer my next billing. Can…
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No Service on iPhone 6 after SW updated to 13.5.1When I click at "Cellular" from Setting it shows nothing. in General->About: Carrier: …
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I get network not available on my phone?I"m a casual user. Last time I used my phone successfully was on June 24. Tried house it last …
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If I transfer to fizz with my phone, there is no contract right?I was referring Fizz to a friend and they asked if there was a contract. Which I am pretty sure the…
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A question about changing my plan.I left Quebec and came to BC, so I want to change the city of my plan covering. However, I noticed …
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No data on cell phoneSince this morning, I cant connect to have internet in Quebec. I tried removing the sim card and r…Answered ✓ Closed Benjamin T. #25234 2 views 11 comments 21 points Most recent by Abdenour T. My Mobile
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My payment is failed since I'm leaving Canada and transfer my money to saving. Can I ask is there otMy payment is failed since I'm leaving Canada already cancel my credit card and bank cheque account…
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No sim card?So I transferred my number 4hrs ago, and bought a plan but my iphone still says “No SIM”. Cant even…Answered ✓ Closed Brave 265 views 10 comments 13 points Most recent by SorryNeverAgainFIZZ My Mobile
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Mobile perks?when you have 2 lines on 1 account do you get perks for each line or only 1 for both. I currently h…Answered ✓ Closed Stanley M. 11 views 8 comments 19 points Most recent by SorryNeverAgainFIZZ My Mobile
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No data in Vancouver?Currently in Vancouver with Canada wide coverage and enabled data roaming. Still no data, what do I…Answered ✓ Closed Khanh V. 245 views 7 comments 13 points Most recent by SorryNeverAgainFIZZ My Mobile
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Legacy account?I used to have the lower "before release" fizz prices but had to switch provider for a wh…
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Why is my VIsa Debit being declined?I am trying to purchase my SIM with a Visa Debit card and it’s being repeatedly declined. Have chec…
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Coverage in Gaspésie near the New-Brunswick with a Quebec only plan?There seems to be an issue with the network while in the Gaspésie peninsula. I do not have any data…Answered ✓ Closed Anthony D. #25146 175 views 7 comments 21 points Most recent by Alexandre P. 40143 My Mobile
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Cannot gift data to my friend who has a data plan?I have a data plan, and my friend also has a data plan with fizz mobile. Why can't I gift my data t…
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I have Quebec plan and I am traveling to Calgary and BC, what do I need to do?I am living in Montreal and I have a Québec plan. I am going to Calgary and British Columbia for th…
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Data didn't rollover ?1.6 GB data has to rollover this month. But I didn't get it .
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Québec plan versus Canada plan?If I'm on the Quebec plan and want to go to Ottawa, will I be charged roaming? Or does it depend on…