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About my account
Archives for February 2020
Discussion List
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Whizz answer (I apologize for my many post... I try to persevere)I got an answer from Whizz Radu on the post that I accidentally closed... But it wasn't re opened s…
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Grrr! I just selected a best answer trying to reply!(The best answer button really should be an other color with a confirmation pop up or something!!) …
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Dear Fizz, about the perks (or other datas) we end up losing because of the chronological order of cI don't need answers about the order or about the protocol. I know how it works. What I would …
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How can I change my email address? I used to be able to do it online (from my profile). Fizz bubble-How can I change my email address? I used to be able to do it online (from my profile). Fizz bubble…Answered ✓ Closed Hrair 1.1K views 10 comments 26 points Most recent by Eliot L. #17990 About my account
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I did not receive my 25 $ rebate for inviting a friendI did not receive my 25 $ rebate for inviting a friendAnswered ✓ Closed Christian Q. 22 views 11 comments 24 points Most recent by Christopher C. 42730 About my account
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Error :you cant add a credit card to the account you have reached the limit. Why does it says that?I cannot add my new card to the account its says error etc and now my monthly plan is blockedAnswered ✓ Closed Nassim M. #18056 1 view 7 comments 22 points Most recent by AntonioMar About my account
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Add a friend referral code after the order?Is there a way to add a friend's referral code after I sent my order?
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Is there any use of the badgesIs there any use of the badges we earn or are they just here for decoration?Answered ✓ Closed Frédéric L. #5877 24 views 1 comment 20 points Most recent by Fling About my account
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How do you receive the ''Travel Add-On'' badge?Hi all! I was wondering how do we receive the ''Travel Add-On'' badge/Unlock reward? I recently (ab…
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Is the Fizz Mobile Members Hub on Facebook run by Fizz?Just out of curiosity is the The Fizz members hub on face book run by fizz or random people.
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Referral bonuses still show "Pending" - 3 payments into the service alreadyMy referral bonuses page show 25$ (joining bonus from referral) and 35$ for a referral that I made …
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How much rewards for payments?How much points do we get? I know about the community's points, but I didn't see for the rest.Answered ✓ Closed Martin G. 42829 1 view 4 comments 23 points Most recent by MichelP About my account
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New level today !Today is a new day After 6 months of waiting, I passed 5 levels at once! From Apprentice 1/5 I beca…
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Why did I lose my 10 gigs ?I had 13 gigs but now I have only 3 left. Why did my gigs get taken? I paid for them and I want the…
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Credit Card expired and I cannot update card or add it since it says i cannot add the same card?My credit card has expired and I have got the new one with the same number but different expiry and…Answered ✓ Closed Jordan L. #17773 126 views 9 comments 39 points Most recent by Mo A. About my account
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Are we notified in advance when the prices go up?Or will we just miss the current prices :(Answered ✓ Closed Martin G. 42829 1 view 8 comments 23 points Most recent by Annick M. #1972 About my account
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Can I group the payment of all my services?Internet and mobile at the same time (first month here, I don't even know if it's already done auto…
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Cannot seem to replace the payment method how can i remove my old card ?Hi, i have changed my Visa card for a new one and i am trying to remove the old one from the site. …
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Followers / My Friends - how to see who they are?In the Fizz forums (here), users may "follow" other users by going to "LeaderBoard &…Answered ✓ Closed André L. #16536 1 view 7 comments 20 points Most recent by AntonioMar About my account
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Did not receive cha-ching badgeHi, I applied sms package and voice add on to my account last month but I didn't get any badge. Als…Answered ✓ Closed Christopher C. 42730 1 view 10 comments 28 points Most recent by Chris K. #7521 About my account
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"Your account plan is not allowed to connect this call"?Hello there, It's the first time I attempt to call a number. I tried several times, they said: &quo…Answered ✓ Closed Zhiyong 158 views 2 comments 26 points Most recent by André L. #16536 About my account
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Maximum number of credit cards reached errorGetting the above error when I tried to add a new credit card for the regular payment.
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Credit Card Charged before I receive my modemHi, ordered my internet early Feb. Since I like to plan things ahead, I schedule for installation f…
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Easiest way to get points and level up?What is the easiest way to win points and to level up ?Answered ✓ Closed Mary A. #4092 2 views 5 comments 24 points Most recent by André L. #16536 About my account
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Link internet accont?Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an…Answered ✓ Closed Ari M. 12 views 1 comment 20 points Most recent by Marie C. 41995 About my account
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adding text add-onAdding the text add-on for the US is disabled on my account so I can't choose it.
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Did I get RebateHello. I was having dropped calls for several days and was told I would get a rebate for the probl…Answered ✓ Closed matthew B. #17458 1 view 1 comment 19 points Most recent by matthew B. #17458 About my account
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i need to talk to someone on the phone?this is ridiculous
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Why are you not transferring my number to other networks?Why are you not transferring my number to other network?Answered ✓ Closed Vasu Y. #10410 1 view 9 comments 23 points Most recent by Chris K. #7521 About my account
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I've scheduled the drop off date with the tech, but I forgot to put my apartment number, how do I chI've scheduled the drop off date with the tech, but I forgot to put my apartment number, how do I c…Answered ✓ Closed Emilie V. #17299 1 view 7 comments 23 points Most recent by Whizz About my account