Most Recent Discussions
About my account
Archives for September 2019
Discussion List
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I am living in Canada but using my British credit card, is that why my payment method is not workingAm I able to use my British credit card as my payment method or does it need to be a Canadian credi… -
How do I fix my payment method if I reached the maximum number of attempts?I have been informed by a member of your team that I have reached the maximum number of attempts. W…
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Why does it say I have reached the maximum number of cards on my account when I have none saved?When trying to complete the process of creating my plan, I was adding in my card details, however I…
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update payment info, how is it supposed work?I just want to update my payment info, since my credit card expires soon and I just received my new…
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Charged twiceI have a double charge on my credit card. I recived a message telling that it was an error and that…
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Account frozen, i paid and still no service?I paid my bill late because my credit card expired. I paid, they reveived my payment 12 hours from …Answered ✓ Closed Karim M. #10535 82 views 3 comments 19 points Most recent by Gates About my account
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peux pas activer ma carte sim?je ne peux pas activer ma carte simAnswered ✓ Closed Michel P. 27785 109 views 4 comments 18 points Most recent by Michel P. 27785 About my account
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Can't add data add-onI tried to add data cause I ran out, but when I click on the wheel to add, the wheel just keeps spi…Answered ✓ Closed Benoit B. 28052 12 views 2 comments 13 points Most recent by Gates About my account
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Can I be refunded the subscription fees as I have already cancelled it?I want to be refunded as soon as possible.Answered ✓ Closed Christian B. 27971 11 views 5 comments 6 points Most recent by Whizz About my account
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Account status not working?My account says I have 0 Mb of data left, 0 minutes of voice and 0 available SMS left for the next …Answered ✓ Closed Yannick T. #4135 2 views 8 comments 8 points Most recent by Fizzy About my account
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Why did you take the subscription fees whereas I cancelled it?I want a refund immediately of the whole amount you took on my account.Answered ✓ Closed Christian B. 27971 1 view 5 comments 15 points Most recent by Andréanne G. #4496 About my account
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Pre-paid visaHi. Can I use a pre-paid visa to pay for my fizz services.
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What are badges for?Hiii :) I was wondering what is the badges use? Do they give you points or are they just superfici…
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removing one of my credit cardhow can i remove one of the credit card from two credit cards that were added in my payment methods?
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how can i change my payment details?payment detailsAnswered ✓ Closed Vasu Y. #10410 157 views 3 comments 6 points Most recent by Gates About my account
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double payment? customer serviceI just noticed that I was doubly charged for a month of service which does not appear unusual. I co…
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How do I sign on to my account?Had Fizz for almost 2 months. Cannot sign in to add data.
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Referred friends for Internet service are not shown?I encouraged my friends to start using Fizz service. I get referral confirmation emails and I see i…
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i cant access my account?I forgot to confirm my email and now i cant access my account
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Charged before internet service ?Why was I charged 40.24$ beforw the internet got installed and the service started . Shouldn’t I b…
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Referral reward?Hello, me and my friend who referred to me never got our reward of $25 each. It's now been 7 months…
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double chargeryou have double charge on my credit card and charger one day before the do dateAnswered Louis D. 14740 3 views 6 comments 9 points Most recent by Andréanne G. #4496 About my account
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Voicemail , upcomming calls ?No body can call me l, i can only receive text msg, i cant configure my voice that said i have to a…Answered ✓ Closed Melissa R. #9872 2 views 5 comments 14 points Most recent by Whizz About my account