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About my account
Archives for July 2019
Discussion List
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You have reached the maximum number of credit cards allowed on an account. BUT i don't have any paymi have delete the cookie but it doesn't work. i still cannot order a sim card -
Sécuriser mon numéro de telphone pour prévenir un transfert frauduleuxDans le cadre des leak d'information (Desjardins, Capital one).Es-ce possible de mettre un code de …Answered ✓ Closed Michel B. 24049 12 views 2 comments 9 points Most recent by Stéphane B. 10644 About my account
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You have reached the maximum number of credit cards allowed help for reset my history ?help for reset my history
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Je suis en vacance à l'étranger, asques je peu arrêter mon forfait temporairementJe suis en vacance à l'étranger jusqu'au le 13 août, asque je peu arrêter le service fizz temporair…Answered ✓ Closed REDHA R. #8336 11 views 3 comments 13 points Most recent by MartinUX About my account
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Why can't I call a USA Phone Number?I have the following plan: Data: 2 GB Voice: Unlimited minutes SMS: Unlimited text messaging Cove…Question Closed Sean G. #4365 14 views 0 comments 12 points Most recent by Sean G. #4365 About my account
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My Rewards 250MB wont pass the status 'Pending activation'I'm trying to activate my 250 MB reward but it stays at 'Pending activation' My sim was activated …Answered ✓ Closed JSD 44 views 10 comments 18 points Most recent by Stéphane B. 10644 About my account
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My account is not locked, my payment has gone wrong, I have changed the payment method, when can myMy account is not locked, my payment has gone wrong, I have changed the payment method, when can my…
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why I am charged for Tailored Number twice?I was told in June 2019 when i joint Fizz that I have to pay $1.00 extra only once if i want Tailor… -
Numéro puk ?Ma carte Sim est bloquée et on me dit qu'il me faut un numéro Puk où je peux le récupérer?Question Closed Nathalie C. #8204 1 view 0 comments 11 points Most recent by Nathalie C. #8204 About my account
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How can I change my address and keep beta pricing?Part of my confusion lies in that the help page for moving (https://fizz.ca/en/faq/im-moving-how-do…Answered ✓ Closed George C. #8215 5 views 1 comment 16 points Most recent by Yelena About my account
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How do I meme a payment nowHow do I make a paymentAnswered ✓ Closed JACOB G. #1412 4 views 4 comments 8 points Most recent by Stéphane B. 10644 About my account
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Badges not received?Hey Hub, I was wondering about a badge: Dinosaur: It'll be one month that you are with us. It's bee…Answered ✓ Closed Rui Y. #3868 22 views 6 comments 18 points Most recent by Rui Y. #3868 About my account
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2 gigs is not workingI just apply for 2 gb for a month, and it’s not working (it was working perfectly in the beginning)…
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If I port my number out, do I get a prorated refund?If I port my number out, do I get a prorated refund for the rest of the month?Answered ✓ Closed Linda K. 245 views 7 comments 11 points Most recent by Thomas K. #8135 About my account
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fizz website my account section not working?Is anyone else unable to access the your account info from website. For me those pahes wont load.Answered ✓ Closed christopher A. #2406 176 views 1 comment 8 points Most recent by Kenny L. #23 About my account
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Payment issueI’ve updated my payment method and now I can’t pay my bill. Anyone know why? It won’t give me the o…Answered ✓ Closed angela P. #8032 2 views 4 comments 16 points Most recent by Stéphane B. 10644 About my account
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Double payment?Hi, I see that you charged two times my first payment, what I have to do for reimbursement?.Answered ✓ Closed Paola A. #8023 12 views 2 comments 15 points Most recent by Fizzy About my account
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You have reached the maximum number of credit cards allowed. help ?can someone sort out this error for me please ?Answered ✓ Closed francesco F. #7929 44 views 3 comments 14 points Most recent by Fizzy About my account
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No voicemail message?Hi. I did not take voicemail, so when people call, Fizz automated message says something like "… -
How are referal code applied?I referred a few friends to join fizz and I'm curious how the referrals will be applied to my accou… -
Abonnement $25Lors de mon abonnement, j’ai donné le code d’un ami pour que l’on puissent bénéficier du $25 chacun…
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inscription issuebonjour, je suis pas capable de finaliser mon inscription , on me dit que j ai un probleme avec mon…
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Hy jai problème dpaiement ma carte était expiré jsavais p mon compte bloqué depuis qlq jours j’essayQuelqu’un peux m’aiderAnswered ✓ Closed saja 4 views 6 comments 16 points Most recent by Stéphane B. 10644 About my account
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International calls ?I payed for International calls and when I check my bank account fizz took the money and when I tri…
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missed to transfer my old numberhello . I missed to transfer my old number to fizz , and now I have a fizz number and an old phon…
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Voicemail issueI opt out voicemail last month and i'm still getting voicemail on my phone, why? It was clearly say…
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Billing charges?I would like to know why my credit card was charged for more than my account fee?
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Why Fizz hire so many support who has no clue and no common sense? Is the referral system a joke ?Here is my story. I activated a sim and tried Fizz service for 2 months and get the $25 referral bo…
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changing billing address the way the site suggest doesn't work?There is no changing billing address options in My account- My plans- manage my plan section. Then …
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Where to find my billWhere to find my bill under my account?